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Shipping

We take great pride in ensuring that you will love your Funky Honey gift. We will endeavour to send your products within 48 hours of receiving your order.

Any orders placed after 12pm on a Friday will not be dispatched until Monday. We will not be able to despatch any parcels on an English Bank Holiday.

Standard Shipping - £3.99 (or £2.50 for certain lighter orders).  This will be sent by Royal Mail and will usually be with you 3-5 Business Days from the date that are despatched.

Next Day Delivery  - Any order needing to be sent Next Day Delivery must be placed before 2pm. Otherwise it will be sent the following day. Any Next Day Delivery order placed on Friday will not be delivered on a Saturday, and will be received on Monday instead.

Free Delivery - If you spend £40 on products, use the discount code FREESHIP and you will qualify for free shipping*. Your gifts will either be sent via Royal Mail or courier, and will usually take 3-5 business days to get to you. 

These items are sent standard Royal Mail post and therefore are not trackable. 

Please note that all rates are for UK delivery. 

CHRISTMAS DELIVERY: The last date for us to post items which are guaranteed to be with you by Christmas is Thursday 18 December. This includes Next Day Delivery Items.

International Orders are sent via Royal Mail, please see their website for last order dates for International Orders.

We will be closed for the holidays between 20 December - 5 January. Any orders placed during this time will be sent out in January - including Next Day Delivery Orders.

 

Sending an item abroad If you wish to send one of our fabulous gifts abroad, please email kim@funkyhoney.co.uk with details of what item you would like, and to which country you wish it to be sent, and we will get back to you with a quote. Please be advised that we will email you two prices - one to have your item tracked and one via normal Royal Mail Air Mail. Please be advised that if you do not select the tracking option, we cannot provide you with tracking details, and therefore cannot provide compensation or replacement items if the parcel is lost. 

 

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Returns

We take the utmost care to ensure that your Funky Honey gift arrives to you in the same condition that it left us. If this is not the case, please let us know within 48 hours of receiving your order. We will either send you a new item, or refund your payment. 

You have 7 days to cancel your order. If your order has already been dispatched, you will need to pop it back in the post to us, and we will refund you the cost of the item only (not the delivery.)

If you are not entirely satisfied with your gift, you may return it to us within 28 days. Any returned items must be sent back to us in a similar packaging as they were posted out, to ensure that the product is kept in excellent condition. Failure to do so may result in the refund being deemed void.

When returning items, we recommend that you obtain proof of posting from the Post Office. We will only refund the postage amount if the item was faulty or you were sent an incorrect item. Items can be returned via second class post. A certificate of posting can be obtained for free from the Post Office and acts as proof of purchase.

Please return items to:

Funky Honey

40 Cissbury Ring South

London

N12 7BE

 

Lost Items

All items are sent out within 48 hours of ordering. If your parcel has not arrived within 14 days of ordering, please do let us know. Please note we cannot offer a refund on any lost parcels unless 28 days has passed. If a parcel does go missing, we will record this as an incident with Royal Mail, who will subsequently be in touch with you in order to process the insurance claim on our behalf. Please can you sign and return this form back to Royal Mail as soon as possible.

 

Incorrect Shipping Address

If you have given us the wrong address for your parcel to be sent to and the parcel has neither been returned to us, or received, we are afraid that we are unable to offer a refund. Please double check your shipping address before placing an order.

 

Pre Order Policy

If you order an item that is available for pre ordering only as well as some of our other funky products your whole order will be sent out together when the pre order item comes back in stock.

Privacy Policy

After your transaction has been completed, your financial details will not be stored by Funky Honey.

 

Discount Codes

Please note some discount codes cannot be applied to Sale items or Special Offers.

*Only one discount code can be used per order. This includes any discount codes for free shipping or for product discounts.